How can we help you at Midori Ward Office?

The information on this page is based on common inquiries.

1F

Residents’ Affairs Division Phone: 052-625-3973

Counter No. 5

I want to carry out procedures related to the Individual Number Card (“My Number Card”).

Please make an appointment to pick up your My Number Card.

Reservations for picking up the Individual Number Card - Nagoya City Call Center

Phone:050-3176-2433

Mon. to Fri. (excluding public holidays):08:45am to 05:15pm

Languages(three-way calling): English, Chinese, Korean, Spanish, Portuguese, Tagalog, Vietnamese, Quechua

• Appointments can also be made online.（外部リンク）

Counter No. 6

• I need to have a copy of my certificate of residence (juminhyo) issued.
• I need to have a seal registration certificate (inkan shomei) issued.

Counter No. 8

• I am changing my address.
• I need to enroll my child in an elementary school or a junior high school.
• I want to register my seal.
• I need to make a notification of childbirth, death, etc.

※If you have any questions about required documents or other matters, consult with us beforehand by phone or at the counter.

Health Insurance and Pension Division

Counter No. 1 Phone: 052-625-3947

• I have difficulty paying my National Health Insurance (NHI) premium and want to consult with someone about it.
• I need to have a certificate of my NHI payment status (nofu jokyo shomeisho) issued to submit it to the immigration office.
• I want to know the amount of NHI premium I have paid in a year.

Counter No. 2 Phone: 052-625-3942

• I want to enroll in the National Pension plan.
• I have difficulty paying my national pension contribution and want to consult with someone about it.

Counter No. 3 Phone: 052-625-3944

I need information about the medical fee subsidy certificate (iryosho) for children, single-parent families or persons with disabilities.

Counter No. 4 Phone: 052-625-3945

• I want to enroll in the NHI program.
• I want to withdraw from the NHI program.
• I want to have my NHI premium reduced.

Welfare Division

Counter No. 11 Phone: 052-625-3964

• I want to use the nursing care insurance (kaigo hoken) service. (Life support for the elderly)
• I want to consult with someone about payment of the nursing care insurance premium.

Counter No. 12 Phone: 052-625-3957

• I want to obtain a Senior Citizens’ Handbook (keiro techo).
• I want to obtain a Senior Citizens’ Pass (keiro pasu).
• I want to consult with someone about nursing homes.

Counter No. 13 Phone: 052-625-3956

• I want to have a handbook for persons with disabilities issued.
• I want to reduce medical expenses related to my disability or intractable disease.
• I want to use welfare services for persons with disabilities. (Life support for persons with disabilities)

Where to carry out procedures

Procedures handled at Counter No. 13 should be carried out at a relevant office based on your address.

• Where to carry out procedures （PDF 83.6 KB）

Taxation Counter

Counter No. 14 Phone: 052-324-9800 (Kanayama Municipal Tax Office Administration Division)

• I need to have a certificate for taxation/tax exemption (income certificate [shotoku shomeisho]) issued.
• I need to have a tax payment certificate (nozei shomeisho) issued.
• I want to file a tax return for municipal/prefectural tax.
• I want to consult with someone about payment of Nagoya municipal tax (postponement, installment payment, etc.).
• I want to register/cancel registration for a motor-powered bike.

2F

Public & Child Welfare Division

Counter No. 21 Phone: 052-625-3952

• I want to receive the child allowance (jido teate).
• I want to receive the child-rearing allowance (jido fuyo teate).　※1
• I want to consult with someone about matters related to single-parent households.
• I want to consult with someone about child-rearing.

Where to carry out procedures

Procedures for (※1) should be carried out at a relevant office based on your address.

• Where to carry out procedures （PDF 87.8 KB）

Counter No. 22 Phone: 052-625-3951

• I want to enroll my child in a nursery school.
• I want to consult with someone about matters related to the welfare commissioner.

Counter No. 23 Phone: 052-625-3954

I want to consult with someone about public assistance.

Where to carry out procedures

Procedures handled at Counter No. 23 should be carried out at a relevant office based on your address.

• Where to carry out procedures （PDF 86.9 KB）

East and Midori Ward Agricultural Administration Division

Counter No. 24 Phone: 052-625-3932

I need information about the allotment garden.

3F

General Affairs Division Phone: 052-625-3903

Counter No. 31

I need information about reducing disaster risk.

Counter No. 32

Planning and Accounting Office Phone: 052-625-3898

Counter No. 33

Community Cooperation Promotion Office Phone: 052-625-3872

Counter No. 34

Counter No. 35

I want to join a neighborhood association or a residents’ association.

Counter No. 36