How can we help you at Midori Ward Office?

• I want to carry out procedures related to the Individual Number Card (“My Number Card”).

Reservations for picking up the Individual Number Card - Nagoya City Call Center

Phone: 050-3176-2433

Mon. to Fri. (excluding public holidays): 8:45 a.m. to 5:15 p.m.

Languages (three-way calling): English, Chinese, Korean, Spanish, Portuguese, Tagalog, Vietnamese, Quechua

Appointments can also be made online.(外部リンク)

• I need to have a copy of my certificate of residence (juminhyo) issued.

• I need to have a seal registration certificate (inkan shomei) issued.

• I am changing my address.

• I need to enroll my child in an elementary school or a junior high school.

• I want to register my seal.

• I need to make a notification of childbirth, death, etc.

　※ If you have any questions about required documents or other matters, consult with us beforehand by phone or at the counter.

• I have difficulty paying my National Health Insurance (NHI) premium and want to consult with someone about it.

• I need to have a certificate of my NHI payment status (nofu jokyo shomeisho) issued to submit it to the immigration office.

• I want to know the amount of NHI premium I have paid in a year.

• I want to enroll in the National Pension plan.

• I have difficulty paying my national pension contribution and want to consult with someone about it.

• I need information about the medical fee subsidy certificate (iryosho) for children, single-parent families or persons with disabilities.

• I want to enroll in the NHI program.

• I want to withdraw from the NHI program.

• I want to have my NHI premium reduced.

• I want to use the nursing care insurance (kaigo hoken) service. (Life support for the elderly)

• I want to consult with someone about payment of the nursing care insurance premium.

• I want to obtain a Senior Citizens’ Handbook (keiro techo).

• I want to obtain a Senior Citizens’ Pass (keiro pasu).

• I want to consult with someone about nursing homes.

• I want to have a handbook for persons with disabilities issued.

• I want to reduce medical expenses related to my disability or intractable disease.

• I want to use welfare services for persons with disabilities. (Life support for persons with disabilities)

• I need to have a certificate for taxation/tax exemption (income certificate [shotoku shomeisho]) issued.
• I need to have a tax payment certificate (nozei shomeisho) issued.
• I want to file a tax return for municipal/prefectural tax.
• I want to consult with someone about payment of Nagoya municipal tax (postponement, installment payment, etc.).
• I want to register/cancel registration for a motor-powered bike.

• I want to receive the child allowance (jido teate).
• I want to receive the child-rearing allowance (jido fuyo teate).　※1
• I want to consult with someone about matters related to single-parent households.
• I want to consult with someone about child-rearing.

• I want to enroll my child in a nursery school.

• I want to consult with someone about matters related to the welfare commissioner.

• I want to consult with someone about public assistance.

• I need information about the allotment garden.

• I need information about reducing disaster risk.

• I want to join a neighborhood association or a residents’ association.