Nagoya City Hall 1-1, Sannomaru 3-chome, Naka-ku, Nagoya, 460-8508 Tel: 052-972-3064 (front desk) Fax: 052-962-7134
Japan is a country with four distinct seasons, and a variety of seasonal disasters such as torrential rains and typhoons occur frequently. Due to the influence of the seasonal rain front, heavy rains fall from late spring to early summer, while several typhoons approach or descend upon Japan every year from summer to autumn.
As these heavy rains and typhoons can cause various disasters such as landslides and flooding, confirm dangerous locations and determine where shelters are beforehand, and make adequate preparations in your daily life.
Japan is also a land with a high level of seismic activity compared with other countries. Earthquakes are the shaking of the ground which ensues due to the sudden slippage of usually stable underground tectonic plates along a portion of their edges.
When a strong earthquake occurs, the shaking can cause the collapse of buildings, outbreak of fire, and other calamities. In each of our daily lives, we should prepare for such an event to minimize damage.
Furthermore, a great earthquake, the Tokai Earthquake, is expected to occur in the near future, covering a large area and centered in the Tokai region. This Tokai Earthquake has occurred about every 100 to 150 years in the past. Since its last occurrence, more than 150 years have passed.
It is generally difficult to predict earthquakes, however the Tokai Earthquake offers the possibility of prediction. Should its occurrence be predicted, the Prime Minister will issue the Official Earthquake Warning to call attention.
In addition, because the Tokai Earthquake interacts with other earthquakes at the same time, there is the chance that the even more severe Nankai Trough Earthquake could occur. In the event of the Nankai Trough Earthquake, not only will a wide area experience strong earthquakes, but an extensive coastal area will be damaged by tsunami. In order to minimize disaster-related damages as much as possible, the city is preparing to provide warning information by television, radio, and other methods as fast as possible before or after the earthquake. In this event, we ask for the participation of every city resident to absolutely protect their own lives and the lives of their family, proactively gather disaster-related information, and move to a safety evacuation area as soon as possible.
Disaster and Fire Prevention Guide-Nagoya City
Surviving Earthquakes - Survival Manual - Nagoya Inernational Center Part 1(外部リンク) Part 2(外部リンク)
Part 3(外部リンク)
Pay special attention to weather information during the typhoon and torrential rain season (June to October). When a typhoon is approaching your area, make the following preparations:
It is impossible to predict earthquakes. Therefore, it is important to continuously make adequate preparations and react correctly in the case of an emergency. Please take the following daily precautions:
However calm you may be in daily life, panic may strike in times of emergency. In order to act in a calm manner, the following should be learned so that they become automatic behavior:
When an earthquake occurs and a Tsunami Warning or Major Tsunami Warning is issued for Ise and Mikawa Bays, an evacuation advisory will be issued for locations designated as areas subject to evacuation* in Nagoya City, and persons in these areas should escape to an elevated location. If there is no high ground in your vicinity, evacuate to tsunami evacuation building. Notification of evacuation advisories will be carried out by sirens and loudspeaker vehicles.
*Areas Subject to Evacuation
Tsunami Warning: Part of Minato Ward
Major Tsunami Warning: Nakamura Ward, Mizuho Ward, Atsuta Ward, Nakagawa Ward, Minato Ward, Minami Ward, Midori Ward
A place to which you can evacuate temporarily when an earthquake occurs and a Tsunami Warning or Major Tsunami Warning is issued for Ise and Mikawa Bays. The sign pictured right is displayed at entrances, etc. of buildings designated Tsunami Evacuation Buildings.
Areas with Tsunami Evacuation Buildings: Nakamura Ward, Mizuho Ward, Atsuta Ward, Nakagawa Ward, Minato Ward, Minami Ward, Midori Ward
Shelters (e.g., elementary and junior high schools) have been established to accommodate persons who must evacuate their homes because of difficulty in daily living, due to damage from earthquakes, typhoons or floods, as well as for persons who are evacuated in advance from high-risk areas. Meanwhile, in case of a disaster involving a large-scale fire, parks and other facilities with sufficient space to protect evacuees from such a fire have been designated as Safety Evacuation Areas. In addition, places where evacuees can take temporary refuge and check the fire situation on their way to Safety Evacuation Areas have been designated as temporary evacuation sites. Moreover, some structures have been designated as tsunami evacuation buildings so that they can be used as temporary shelters if a giant tsunami warning is issued in an area where there is no high ground nearby. Please check evacuation routes in advance, and check for dangerous spots along the route to the safe areas.
“Your Ward’s Earthquake Hazard Map” provides information such as on damage expected to be caused by an earthquake, as well as on locations of shelters and Safety Evacuation Areas. “Your Ward’s Tsunami Hazard Map” is a tsunami version of the earthquake hazard map, and provides information such as on locations of tsunami evacuation buildings. Also available is “Your Ward’s Flooding and Inland Water Hazard Map, which provides information such as on places of shelters. For further details, please refer to the Nagoya City Official Website, or contact your local ward office or the Nagoya International Center.
Preparation for evacuation is essential. Please evacuate to a safe place in accordance with directions from your ward office, the police, the fire department, and volunteer anti-disaster organizations or when faced with the threat of flooding, tsunami (tidal waves), landslides, collapse of housing or the spread of fire.
Advisories | Issued when there is a possibility that a disaster could occur. ・Pay attention to weather reports and conditions outdoors ・Check your emergency supplies, evacuation shelter, and evacuation route ・Check around the outside of your home in preparation for a disaster |
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Warnings | Issued to urge caution when there is a possibility that a major disaster could occur. ・Pay attention to information concerning evacuation, and evacuate immediately if necessary |
Emergency Warnings | Issued when an extreme phenomenon exceeding the specifications for a Warning is forecast, and there is a high probability that a major disaster will occur. ・Take immediate action to protect your life ・Evacuate to a shelter immediately ・If it is dangerous to go outdoors, move to safe location within your home |
Alert Level 3 Notice to Prepare for Evacuation / Commence Evacuation for Elderly and Disabled People |
This notice is issued to enable residents to prepare in advance to evacuate. Notification will be carried out by loudspeaker cars, the Internet, TV and radio, etc. ・Elderly people and those who require more time to evacuate should commence evacuation from dangerous areas. ・Other people should pay attention to weather information, and make preparations to evacuate. |
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Alert Level 4 Evacuation Advisory |
This notice is issued to prompt residents to evacuate due to the possibility of the area being affected by disaster. ・In addition to notification by loudspeaker cars, the Internet, TV and radio, etc., sirens will also be used. ・All people should evacuate from dangerous areas quickly. ・If moving to a designated evacuation area seems dangerous, evacuate to a nearby safe location or high place indoors. |
Alert Level 4 Evacuation Order (Urgent) |
This notice is issued to prompt (or further prompt) residents to evacuate urgently when the risk of a disaster occurring is extremely high. ・Finish evacuating from dangerous areas urgently. ・This applies not only to designated evacuation areas, but also to those seeking refuge in a nearby safe location or high place indoors. |
Alert Level 5 Disaster Occurrence Information |
Issued when a disaster situation is determined to be already underway. ・Take the best course of action to protect your life and those around you. |
In times of disaster, telephone lines into the affected area are expected to become overwhelmed. As rescue and recovery efforts by emergency organizations and the telephone services they depend on can be hindered as a result of incoming calls, please refrain from making unnecessary or non-urgent phone calls or redialing repeatedly.
Cases in which one is unable to get through to those in the affected area, the Disaster Emergency Message Dial 171 (telephone service), Disaster Emergency Message Board (web171), etc., as described below, is available for use.
When an earthquake or other disaster occurs, telephone lines may become overwhelmed with calls to the affected area by people checking on the safety of their loved ones, and conditions making it difficult to get through may last for days.
Therefore, the Disaster Emergency Message Dial 171 Service is available to confirm the safety of family, relatives, and friends in such a situation. This is a service in which those outside the affected area can confirm the safety of family, friends, and others through playback of a message recorded by those persons in the affected area and stored at the Disaster Emergency Message Dial Center.
The Disaster Emergency Message Dial 171 Service is only available during times of disaster. First dial 171, then follow the voice instructions to record or listen to a message. For more information in English about this service, please visit the NTT WEST Website at http://www.ntt-west.co.jp/dengon/english/(外部リンク).
Dial 171 and follow the pre-recorded instructions to record or playback a message.
Operating procedure |
Recording a message |
Listening to a message |
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1 |
Dial 171 |
171 |
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2 |
Choose to record or playback. |
Guidance: This is the Disaster Emergency Message Dial Center. To record a message, press 1. To playback a recorded message, press 2. To record a message using a secret code, press 3. To playback a message recorded with a secret code, press 4. |
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Without a secret code |
With a secret code |
Without a secret code |
With a secret code |
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1 |
3 |
2 |
4 |
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Guidance: Please enter a 4-digit secret code. |
Guidance: Please enter a 4-digit secret code. |
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xxxx |
xxxx |
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3 |
Dial the telephone number of the person in the disaster area. |
Guidance: If you are in the disaster area, please enter your home telephone number or the telephone number of the person you would like to contact, beginning with the area code. |
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0xx xxx xxxx |
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Connected to the Message Dial Center. |
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4 |
Recording or listening to a message |
Guidance: A message will be recorded for telephone number 0xx xxx xxxx (secret code xxxx). If you are calling from a touch-tone phone, please press 1. If you are calling from a pulse-dial phone, please wait. If the telephone number you entered is incorrect, hang up and dial again. |
Guidance: Messages for telephone number 0xx xxx xxxx will be played back. If you are calling from a touch-tone phone, please press 1. If you are calling from a pulse-dial phone, please wait. If the telephone number you entered is incorrect, hang up and dial again. |
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Pulse-dial phone |
Touch-tone phone |
Pulse-dial phone |
Touch-tone phone |
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Please wait for guidance to begin. |
1 |
Please wait for guidance to begin. |
1 |
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Guidance: Your message will be saved. You have 30 seconds for your message after the tone. When you have finished speaking, please hang up. |
Guidance: Your message will be saved. You have 30 seconds for your message after the tone. When you have finished speaking, please press 9. |
Guidance: Messages will be played back, starting with the newest. |
Guidance: Messages will be played back, starting with the newest. To repeat a message, press 8. To play the next message, press 9. |
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Recording a message |
Listening to a message |
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Please wait for guidance to begin. |
When you have finished recording, press 9. |
Guidance: End of recorded messages. Please hang up. |
Guidance: End of recorded messages. To record an additional message, press 3. |
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Guidance: The message will now be repeated. To re-record, press 8. If you do not need to replay the message, press 9. |
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Check the recorded message. |
Please wait for guidance to begin. |
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Guidance: Your message has been saved. |
Guidance: Please hang up. |
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5 |
End |
The call will complete automatically. |
Trial Periods | In Times of Actual Disasters | |
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Available Areas | All domestic areas | All domestic areas |
Useable Telephone Numbers | Phone numbers for land-lines, ISDN, hikari (IP) lines and cell phones nation-wide | All phone numbers for land-lines, ISDN, hikari lines and cell phones in areas affected by the disaster. |
Time for Recorded Messages | 30 seconds | 30 seconds |
Period that Messages will be Saved | Until completion of the test use period | Until completion of the provided period |
Number of Storable Messages | 20 messages | Between 1 and 20 messages depending on the scale of the disaster |
In addition to the Disaster Emergency Message Dial 171 (phone service) for voice messages, NTT WEST provides a service that enables recording and viewing messages (text) called the Disaster Emergency Message Board (web171).
This service allows people to record a message (text) using a phone number as the key for accessing the message board via the internet by people residing in affected areas (including evacuation centers, etc.) when a disaster occurs. The recorded message can be viewed using the phone number as a key by adding people from around Japan (and overseas).
For more information about the English version of the Disaster message board in English (web171) please view: http://www.ntt-west.co.jp/dengon/web171/english/(外部リンク)
Number of messages that can be recorded
20 messages per message board (message box)
* When there are more than 20, messages will be deleted starting with the oldest and the new one will be saved.
Message boards (message boxes)
With no user information: 1 board
With user information: up to 20 boards*
* User information must be registered in advance
Storage period
Up to six months
* For trial use: for the trial period
Text messages
Up to 100 characters per message
At the Nagoya Minato Disaster Prevention Center, you can experience intensity 7-level earthquakes artificially generated with an earthquake simulation machine, including those equivalent to past disasters, and also learn about the Ise Bay Typhoon through visual, sound and lighting effects.
For more information, call the Minato Disaster Prevention Center.
Address: 12-20, Komei 1-chome, Minato-ku, Nagoya (TEL 651-1100 FAX 651-6220)
Nagoya City Hall
1-1, Sannomaru 3-chome, Naka-ku, Nagoya, 460-8508 Tel: 052-972-3064 (front desk) Fax: 052-962-7134 International Relations Division e-mail address:a3061@kankobunkakoryu.city.nagoya.lg.jpCopyright(c) City of Nagoya. All rights reserved.