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Fire and Illness & Injury

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Take the proper precautions when handling fire, as it has the potential to cause severe damage to both you and your neighbors. If a fire breaks out:
1. Let your family know to evacuate in a loud voice.
2. Let your neighbors know that there is a fire.
3. Call the Fire Department’s Disaster Command Center (dial 119)
Perform the above steps in order and respond calmly.

Illness & Injury

Call for an ambulance by dialing 119 when urgent treatment is needed, as in the case of sudden illness or serious injury.  In particular, when the person fails to respond or is not breathing, or if there is sudden onset of extreme head or chest pain, call an ambulance immediately.

Emergency Calls to the Fire Department (119)

When you make an emergency call to the fire department, try your best to state in Japanese details such as the type of emergency, location and other information, as well as your name. If possible, ask a nearby Japanese speaker to call 119.

Questions and answers when you call 119

Q: Nani ga atta (n desu) ka?(What happened?)

A: Kaji desu! (Fire!)
A: Kyukyu desu! (Ambulance!)

Q: Basho wa doko (desu) ka?(Where did it happen?)

A: XX-ku, XX-cho, XX-chome, XX-banchi (say the address)
 …kosaten no…kado desu. (On the corner of … crossroad.)

Q: Dono yo na jokyo (desu) ka?(What is the situation?)

A: Ie ga moete imasu. (A house is burning.)
A: Keganin ga imasu. (Somebody is injured.)

Q: Namae wa?(What is your name?)

A: …desu. (I am ….)

Q: Denwa bango wa?(What is your telephone number?)

A: …desu. (It is ….)

Fire Prevention

  1. Please follow these guidelines to prevent fires.
    a. Do not smoke cigarettes in bed or throw lit cigarettes away.
    b. Put out fire from cooker when leaving unattended.
    c. Place flammable objects away from heaters.
    d. Use electrical devices properly and don’t overload outlets with too many plugs.
    e. Do not let children play with matches or lighters.
    f. To prevent arson, do not place flammable objects around your house.
    g. Put out garbage and recyclables on the designated collection day.
  2. To be quickly informed of fires and to minimize harm, you are obligated to install fire alarms in your home. These are required in each bedroom, kitchen, and stairway to floors with bedrooms.
  3. To prevent the spread of fires, keep the following in mind:
    a. Use flame retardant products to prevent bedding and aprons from catching fire.
    b. Have a home fire extinguisher ready so that fires can be put out immediately.
  4. We can work together and protect our families from fires by building relationships with people in our neighborhoods!